No contract will exist between you and Baby Basics for the sale by it to you of any product unless and until Baby Basics confirms to have despatched your product. Items featured on the site are held in stock, and every effort will be made to complete an order to customer requirement. No liability is accepted where Baby Basics is unable to complete an order. The customer’s statutory rights remains unaffected.

1. The acceptance of your order will be deemed to occur on allocation of the goods to your order. The completion of the contract between you and Baby Basics will occur when the order is dispatched, unless you have cancelled the order- in accordance with our instructions.
2. We will send you an e-mail acknowledging your order, once it has passed through our security checks. We may not accept your order for one of the following reasons:
   1. We may have been unable to obtain authorization for your payment.
   2. The product you ordered may be out of stock.
   3. We may have identified a pricing or product description error.
   4. There may have been a failure to meet the eligibility to order criteria as set out in our Terms and Conditions.

You’re right to cancel

You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery.

Please note that if your order has been processed we are unable to cancel it and therefore return costs are at your own expense.

Website 

We have done everything to ensure that our descriptions and images are as accurate as possible, however we cannot be held responsible for any perceived discrepancies of products from their descriptions or images. Descriptions and images are constantly checked and verified with our suppliers for accuracy.

Disclaimer

Baby Basics (KO Baby Limited) disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site. Price and availability information is subject to change without notice. Any rights not expressly granted herein are reserved.

Order Acceptance & Completion

Order acceptance and the completion of the contract between you and us will take place on the delivery of the Products ordered by you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in our Returns section.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock
• Our inability to obtain authorisation for your payment
• The identification of a pricing or product description error
• Suspected fraudulent activity

If there are any problems with your order, you will be contacted by our Customer Services Representatives.

The sales contract is completed in England.

We reserve the right to reject any offer to purchase by you at any time.

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