Items purchased via our website may be returned for a refund within 28 days of delivery, this must be done by printing off a copy of your order and returning it with the goods, all items must be returned in perfect condition, odour free and with all swing tickets still attached, we reserve the right to reject any returns which we feel do not meet these requirements..
Footwear must be returned in the original shoe box or packaging.
Please note there is a re-stocking fee of £2 per item for clothing and footwear.
For all large items which are sent vide a courier, there will also be a restocking fee which will be discussed prior to return.
PLEASE NOTE ALL COSTS FOR SHIPPING WILL BE BOURNE BY THE CUSTOMER
The address for returns is as follows:
Unit 30 South Mall
Grays Town Centre
Please do not use FED EX for your return, they automatically charge customs and duty on every parcel return to us, this charge will automatically be deducted from your refund
Please email / Phone us for a returns number, we will then inspect the goods and confirm how this matter will be dealt with. We do not cover faults caused by wear and tear.
PLEASE ENSURE YOU PUT YOUR FULL DETAILS ON THE REVERSE OF ALL PACKAGES.